Terms & Conditions
1. Information We Collect
We may collect and process the following types of information:
Personal Information
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Name
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Email address
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Phone number
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Information you provide through contact forms or coaching enquiries
Technical Information
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IP address
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Browser type and version
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Device information
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Pages visited on our website
Usage Data
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How you interact with our website
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Session duration and navigation behaviour
2. How We Use Your Information
We use your information to:
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Respond to enquiries and messages
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Provide coaching services
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Send service updates or relevant information
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Improve our website and services
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Maintain website security and functionality
We only collect and process personal data where we have a lawful basis to do so, such as consent, contractual necessity, or legitimate interest.
3. Cookies
Our website may use cookies to improve user experience and analyse website traffic.
Cookies help us:
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Understand how visitors use the website
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Improve website performance
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Remember user preferences
You can disable cookies through your browser settings.
4. Data Sharing
We do not sell, rent, or trade your personal data.
We may share limited information with trusted third parties where necessary to operate our business, such as:
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Website hosting providers
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Analytics services
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Email service providers
All third parties are required to handle your data securely and in accordance with data protection laws.
5. Data Security
We take appropriate technical and organisational measures to protect your personal data from loss, misuse, unauthorised access, or disclosure.
However, no method of internet transmission is completely secure.
6. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy or to comply with legal obligations.
7. Your Data Protection Rights
Under UK data protection law, you have the right to:
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Access your personal data
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Request correction of inaccurate data
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Request deletion of your data
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Restrict or object to processing
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Withdraw consent where processing is based on consent
To exercise these rights, please contact us.
8. Third-Party Links
Our website may contain links to other websites. We are not responsible for the privacy practices or content of external websites.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.